Privacy Policy
XSPec Hospitech Sdn Bhd · Last updated: May 2026
XSPec Hospitech Sdn Bhd ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website, in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Information We Collect
When you submit an enquiry or request a product brochure through our website, we collect the following personal information: • Full name • Email address • Phone / WhatsApp number • Company or organisation name • Message content We do not collect payment information or sensitive personal data.
2. How We Use Your Information
We use the information you provide solely to: • Respond to your product enquiries and requests • Send you the requested product brochures • Follow up on your specific requirements • Improve our products and services We do not use your information for unsolicited marketing or share it with third parties for advertising purposes.
3. Data Sharing
XSPec Hospitech does not sell, trade, or transfer your personal information to outside parties. Your data may be accessed only by our internal team members who need it to respond to your enquiry.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purpose it was collected for, or as required by Malaysian law. You may request deletion of your data at any time by contacting us.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our systems are hosted on secure, industry-standard cloud infrastructure.
6. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to: • Access your personal data that we hold • Correct any inaccurate personal data • Request deletion of your personal data • Withdraw consent for us to process your data To exercise any of these rights, please contact us at inquiry@xspec.com.my.
7. Cookies
Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect some website features.
8. Changes to This Policy
XSPec Hospitech reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: XSPec Hospitech Sdn Bhd No. 8, Jalan Industry USJ 1/8, Taman Perindustrian USJ 1 47600 Subang Jaya, Selangor, Malaysia Email: inquiry@xspec.com.my Phone: +60 3 8023 1161 / 2